CUSTOMER SERVICE

The Dynatrac Experts and Customer Service Team are ready to help you with any questions about our products and make certain you get the results that are right for you. Dynatrac prides itself on providing the kind of support and courtesy that has become so rare today in the automotive world. If you want to talk to a real person before, during, or after you place an order, have technical questions, need an order, or shipping status, or have any other question or comment, you can reach Dynatrac at 714-596-4461 or by emailing us at: 

• sales@dynatrac.com to place an order
• customerservice@randysww.com for customer service
• tech@randysww.com for tech support

PAYMENT

Dynatrac Products Co., Inc. accepts cash, money order, cashiers check, business, and personal checks (all checks - verification required) by phone. Orders for standard products from within the United States may be charged to Visa, and Master Card accounts by phone or on www.dynatrac.com. At this time we do not accept American Express. All international orders must be prepaid via wire transfer in US Dollars. Contact us at +1 714-596-4461 or by emailing accounting@randysww.com for wire transfer information.

PAYMENT FOR CUSTOM PARTS, PRODUCTS, OR ASSEMBLIES

All custom-ordered components, kits or assemblies, must be prepaid. Credit Card account numbers supplied to us over the phone can only be used to pay up to 50% of the invoiced amount excluding freight. In such cases we must receive the balance due via wire transfer or check. Checks require 7-10 days to clear before custom products can be released for shipment or pickup. Wire transfers usually are received within 24-72 hours. All international orders must be prepaid via wire transfer in US Dollars. Contact us at +1 714-596-4461 or by emailing accounting@randysww.com for wire transfer information.